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operability — the dimensions that matter, and where fak stands

← back to the scorecard index · part of the industry-first scorecard. Each dimension is a thing the field competes on; the fak column is honest — mostly no-claim gaps for a focused reuse kernel.

Operability (operability)

○ Fairness, priority, and tenant isolation in batch formation / scheduling — fak: no-claim

Why it matters: A multi-tenant or mixed-SLA deployment must prevent one heavy or long-prefill tenant from starving others, and must honor priority classes (real-time vs best-effort). FCFS plus cache-affinity heuristics can create head-of-line blocking and load hot-spots; fairness-aware batch formation and priority preemption are the controls an operator needs to keep per-tenant SLOs while sharing a fleet.

○ Latency degradation under concurrency / load (saturation behavior) — fak: no-claim

Why it matters: TTFT and tail latency are flat at low load and explode past a knee point as the request queue grows. The location of that knee, and how steeply latency climbs past it, determine real capacity. Testing at concurrency=1 is meaningless; operators must characterize TTFT/P99 across a concurrency sweep up to and beyond their P95 concurrent-request count.

○ Cold-start / autoscaling latency (scale-to-zero & scale-out) — fak: no-claim

Why it matters: The first request after a scale-out or a scale-to-zero wake pays a model-load tax - weights fetched and loaded into GPU memory before any token streams - inflating TTFT by tens of seconds. For elastic/serverless deployments this dominates worst-case latency and decides whether scale-to-zero is even viable for interactive use, so cold-start TTFT and warm-up time are core operability dimensions buyers must score.

○ Cross-instance / persistent KV cache sharing and coherence — fak: no-claim

Why it matters: In production, the same KV should be reusable across engine instances, restarts, and prefill/decode roles, not trapped in one process’s HBM. A shared, persistent, deduplicated KV store with peer-to-peer access raises fleet hit rate and survives autoscaling churn. Operators evaluate whether caching is per-process-ephemeral or a first-class shared substrate with consistent addressing.

○ Multi-node fault tolerance & failure recovery (resilient serving) — fak: no-claim

Why it matters: At 96+ GPU scale a single GPU/node failure is a when, not an if, and tightly-coupled TP/EP means one failed rank can halt the whole instance. Operators evaluating large disaggregated/EP deployments need to know mean-time-to-recovery, whether the system degrades gracefully (reroute traffic, replicate KV, take only a failed replica offline) versus full restart. Resilience is a fast-emerging differentiator as deployments cross the single-node boundary.

≈ OpenAI-compatible API surface + reliable structured output / tool-calling — fak: parity

Why it matters: Agents depend on machine-parseable tool calls; a malformed JSON object breaks the loop. OpenAI-compatibility plus near-guaranteed schema conformance is what lets an operator swap engines/models without rewriting clients, a primary procurement criterion.

▼ Production observability: Prometheus metrics (TTFT/TPOT/queue) + OpenTelemetry tracing — fak: trails

Why it matters: You cannot meet an SLO you cannot see. Per-request TTFT/TPOT histograms and KV/cache-hit telemetry are what drive autoscaling, capacity planning, and incident response; their absence is disqualifying for a production buyer.

○ Kubernetes-native deployment + LLM-aware autoscaling (metric-driven, scale-to-zero) — fak: no-claim

Why it matters: Fleet economics live or die on elasticity: scaling on queue depth/running-requests (not CPU) and scaling idle models to zero is how operators avoid paying for idle GPUs. K8s-native lifecycle (canary, rollout, multi-model) is the deployment substrate buyers require.

○ Multi-tenant fairness, per-tenant quotas, and SLO attainment under contention — fak: no-claim

Why it matters: A shared cluster serving many agents/tenants must stop a noisy neighbor from starving everyone else and must hold each tenant’s latency SLO under load. Fairness, quotas, and SLO-attainment-under-contention are exactly the properties a multi-tenant platform buyer evaluates.